718pub Frequently Asked Questions

Registering at 718pub takes under two minutes. Visit the 718pub Login page, click Register, fill in your full name, mobile number, email address, and preferred username and password. You must be at least 21 years old to register. Once your account is created, you can explore the platform right away — though a completed KYC verification is required before your first withdrawal is processed.

718pub accepts any valid Philippine government-issued ID for KYC verification, including your PhilSys National ID, UMID, Driver's License, Passport, SSS/GSIS ID, or Voter's ID. You will also need to submit a clear selfie holding your ID for liveness verification. Documents are reviewed by the 718pub team within 24 hours on business days.

On the 718pub Login page, click Forgot Password and enter your registered email address or mobile number. You will receive a one-time reset link via SMS or email within a few minutes. Click the link, set your new password, and log in. If you do not receive the reset message within 10 minutes, check your spam folder or contact 718pub live support via in-platform chat.

No. 718pub strictly enforces a one-account-per-person policy. Opening duplicate accounts is a violation of the 718pub Terms and Conditions and will result in the suspension of all associated accounts and forfeiture of balances. If you accidentally created two accounts, contact 718pub support immediately to resolve the issue before attempting any transactions.

You can request permanent account closure by contacting 718pub support via in-platform live chat or by emailing [email protected]. Before closure, any remaining balance will be processed to your verified withdrawal method. Note that if you are closing your account due to problem gambling concerns, 718pub recommends using the self-exclusion tool instead, which provides added protections against re-registration.

Log in to your 718pub account and go to the Wallet section. Select GCash as your deposit method, enter the amount you wish to deposit (minimum ₱100), and follow the on-screen prompts. You will be redirected to the GCash authorization screen to confirm the transaction. GCash deposits at 718pub are credited instantly — the funds appear in your account balance within seconds of confirmation.

The minimum deposit at 718pub is ₱100 for GCash and Maya (PayMaya). For bank transfers via BPI, BDO, and Metrobank, the minimum deposit is ₱500. These minimums ensure that all players — from casual weekend bettors in Cebu to regular players in Manila — can enjoy 718pub games without needing a large upfront commitment.

718pub processes GCash and Maya withdrawals within 5 minutes of approval on average. Bank transfers to BPI, BDO, Metrobank, and UnionBank are typically completed within 1 to 3 business hours. All withdrawals require a completed KYC verification. During peak periods or for first-time withdrawals, additional verification checks may extend processing times slightly.

718pub does not charge withdrawal fees for GCash and Maya cashouts. For bank transfers, 718pub does not add its own processing fee, though your bank may apply its standard inbound transfer charges — please check with BPI, BDO, or Metrobank directly. The amount you request to withdraw is the amount 718pub sends; any deductions after that are on the payment provider's end.

The most common reasons for a delayed 718pub withdrawal are: pending KYC verification, active bonus wagering requirements that have not yet been met, a security review triggered by an unusual login pattern, or a technical issue with the payment provider. Log in to your account and check the Wallet → Withdrawal History section for the current status. If it shows 'Pending Review', contact 718pub live support with your transaction ID for a fast resolution.

718pub currently supports GCash, Maya (PayMaya), BPI, BDO, Metrobank, and UnionBank for both deposits and withdrawals. 718pub is continuously working to add more local Philippine payment options. All payment methods are processed with SSL encryption to protect your financial information.

718pub offers a wide selection of online casino games including slots (featuring popular JILI titles and other Asian game providers), live casino tables (baccarat, roulette, blackjack, dragon tiger), fishing games like Mermaid Fishing, jackpot games, bingo, and sports betting covering PBA, NBA, UFC, boxing, and other markets popular with Filipino players. New games are added regularly.

Yes. All RNG-based slot and table games available at 718pub use independently certified Random Number Generation systems. Game fairness certifications are obtained from recognized third-party testing laboratories. Live casino games are conducted by trained dealers in a controlled studio environment with multiple camera angles. 718pub does not manipulate game outcomes — your results depend entirely on certified random processes.

Yes — 718pub is fully optimized for mobile play. The platform runs smoothly on Android and iOS smartphones and tablets through your mobile browser without any app download required. Whether you're playing slots during your commute on the MRT or catching a live casino session from home in Quezon City, 718pub delivers a seamless mobile gaming experience with touch-friendly controls.

RTP varies by individual game title. Most slots available at 718pub from JILI and other providers carry RTPs between 95% and 97%, which is competitive for online casino slots in the Philippines. The RTP for each specific game is usually listed in the game's information or paytable panel. A higher RTP means the game returns more to players over a large volume of spins — but remember, RTP is a long-term statistical average, not a per-session guarantee.

718pub offers a welcome deposit bonus to newly registered players on their first qualifying deposit. The exact bonus percentage and maximum bonus amount are displayed on the 718pub promotions page at the time of your registration. The welcome bonus is available once per player — duplicate accounts created to claim multiple welcome bonuses will be detected and suspended. Check current offer terms before depositing.

A wagering requirement (or rollover) is the number of times you must bet a bonus amount before you can withdraw winnings derived from that bonus. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in qualifying bets before the bonus converts to withdrawable cash. Different games contribute different percentages toward wagering completion — slots typically contribute 100%, while live table games may contribute less. Full details are provided with each 718pub bonus offer.

Yes. All 718pub bonuses carry an expiry date, which is specified in the individual bonus terms at the time of issue. If wagering requirements are not completed within the validity period, the bonus funds and any associated winnings will be forfeited automatically. 718pub recommends checking the 'My Bonuses' section of your account dashboard to monitor remaining wagering and expiry dates for any active bonuses.

718pub rewards regular players through its loyalty and VIP program. Players accumulate points based on their real-money wagering activity, which can be redeemed for bonus credits, cashback, or exclusive promotions. Higher VIP tiers unlock benefits like faster withdrawal processing, dedicated account managers, higher deposit limits, and invitations to exclusive tournaments. Details on current VIP tier thresholds are available on the 718pub promotions page.

You must be at least 21 years old to register and play at 718pub. This is a strict, non-negotiable requirement in line with Philippine gambling laws. 718pub enforces mandatory age verification as part of the KYC process for all accounts. Any account found to be held by a player under 21 will be immediately closed, winnings forfeited, and the matter escalated to the appropriate regulatory authority.

718pub operates under applicable online gaming regulations governing its platform. The Philippine Amusement and Gaming Corporation (PAGCOR) is the primary regulatory body overseeing online gaming operations in the Philippines. 718pub is committed to compliance with applicable regulatory requirements, including AML/CTF obligations, age verification, and responsible gaming standards. For regulatory queries, contact 718pub support via live chat.

Log in to your 718pub account and navigate to Account Settings, then select Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits and loss limits. Limits take effect immediately once set. If you want to increase a limit later, a mandatory 48-hour cooling period applies before the increase becomes active — this is intentional, to prevent impulsive decisions during a losing streak.

718pub's self-exclusion tool lets you suspend your account for a defined period — 6 months, 1 year, or permanently. Once activated, self-exclusion takes effect immediately: you cannot log in, deposit, or place bets. Your remaining balance is preserved and available for withdrawal. Self-exclusion periods cannot be reversed or shortened. At the end of a temporary exclusion, you must contact support to reactivate — your account does not reopen automatically.

If you feel your gambling is becoming a problem, please reach out for help right away. At 718pub, you can activate self-exclusion instantly from Account Settings → Responsible Gaming, or contact our 24/7 live support team who are trained to assist without judgment. For broader support resources in the Philippines, PAGCOR's responsible gaming framework provides guidance and referral services. You are not alone — help is always available. Visit our Responsible Gaming page for more information.